To initiate your return, please use our portal here to put in a return’s request or please contact us at help@shoptotalbabe.com Follow the steps at the portal to request your return or exchange. Once/if your return is authorized, you will receive return instructions via email on how to return your item with a pre-paid return label for US customers provided for your convenience.

If you have received a damaged/defective item or an item that is not the one you've ordered, please email us within 5 days of delivery by contacting us here.